Customer Support

Incase is committed to delivering exceptional customer service. If you have any questions about our products or need assistance with your order, our dedicated Customer Service team is here to help.

Email Customer Service: support@incasecanada.com

HOLIDAY HOURS

We will be closed on the following holidays and will resume normal business hours at 6 AM PST on the next business day:

• • New Year’s Day – Wednesday, January 1, 2025

  • Martin Luther King Jr. Day – Monday, January 20, 2025

  • President’s Day – Monday, February 17, 2025

  • Memorial Day – Monday, May 26, 2025

  • Juneteenth – Thursday, June 19, 2025

  • Independence Day – Friday, July 4, 2025

  • Labor Day – Monday, September 1, 2025

  • Veterans Day – Tuesday, November 11, 2025

  • Thanksgiving Day – Thursday, November 27, 2025

  • Day After Thanksgiving – Friday, November 28, 2025

  • Christmas Eve – Wednesday, December 24, 2025

  • Christmas Day – Thursday, December 25, 2025

  • New Year’s Eve – Wednesday, December 31, 2025

  • New Year’s Day – Thursday, January 1, 2026

Authorized Resellers

Interested in becoming an Authorized Reseller through our Partner Program? Apply here

Warranty & Returns

Need help requesting a Warranty replacement or Return? Click here