I was gifted a keysmart (not using CAPS as they don't deserve it) backpack by my wife and I used it for about a year before it fell apart. Don't get me started on their hollow warranty which apparently is the responsibility of the reseller and not the manufacturer.
I waited seemingly forever, trudging around with the broken, rubbish backpack, until the ICON became available in the UK. I couldn't be more happy with it so far. It is super high quality with so many organisational pockets!!! The fact that I can fit everything from my old useless backpack into this and still have so much room I could play a full game of cricket in it, is amazing. I am truly in disbelief that it is only a 14 litre backpack.
If you are in the market for a tech backpack and like your stuff to be organised, this is for you. I will wait to see how it fairs over the years but so far, so so good.